Refund Policy

This Refund Policy outlines the terms and conditions for refunds on Blog Machine credits and services.

1. General Policy

Blog Machine operates on a credit-based system where credits are purchased in advance. Once credits are purchased and payment is processed, credits are generally non-refundable, except as required by law or as specified in this policy.

2. Credit Purchase Policy

2.1 Non-Refundable Credits

Credits purchased through Blog Machine are generally non-refundable once the purchase transaction is completed. This is because:

• Credits are immediately available for use upon purchase
• Credits never expire and can be used at any time
• Our Service provides immediate value upon credit purchase

2.2 Unused Credits

If you have unused credits in your account, you may continue to use them at any time. Credits do not expire and can be used indefinitely. We do not provide refunds for unused credits.

3. Refund Eligibility

Refunds may be considered in the following exceptional circumstances:

3.1 Service Failure

If Blog Machine fails to provide the Service as described due to a technical failure on our part, you may be eligible for a refund of credits used during the failure period. Refund requests must be submitted within 30 days of the service failure.

3.2 Duplicate Purchases

If you accidentally make a duplicate purchase, you may request a refund for the duplicate transaction within 7 days of the purchase date. Refund requests must include proof of the duplicate transaction.

3.3 Billing Errors

If you are charged incorrectly due to a billing error on our part, we will refund the incorrect charge. Please contact us immediately if you notice any billing errors.

3.4 Legal Requirements

We will provide refunds as required by applicable consumer protection laws and regulations in your jurisdiction.

4. Refund Process

4.1 Requesting a Refund

To request a refund, please contact us at support@seocontentautomation.com with:

• Your account email address
• Transaction ID or receipt number
• Reason for refund request
• Any supporting documentation

4.2 Review Process

All refund requests will be reviewed within 5-7 business days. We may request additional information to process your request. We reserve the right to approve or deny refund requests at our discretion, except where required by law.

4.3 Refund Processing

If your refund request is approved, refunds will be processed using the same payment method used for the original purchase. Refunds may take 5-10 business days to appear in your account, depending on your payment provider.

5. Partial Refunds

In exceptional circumstances, we may offer partial refunds:

• If only a portion of purchased credits were used before a service failure
• If there is a partial billing error
• As required by applicable law

Partial refunds will be calculated based on unused credits at the time of the refund request, minus any credits that have been used.

6. Non-Refundable Situations

Refunds will not be provided in the following situations:

• You change your mind about purchasing credits
• You are unsatisfied with the quality of generated content (as content quality is subjective)
• You purchased credits but later decide you don't need them
• Credits have been used to generate content
• More than 30 days have passed since the purchase date (except for legal requirements)
• You violated our Terms of Service
• Issues arising from incorrect WordPress credentials or configuration

7. Chargebacks

If you initiate a chargeback or dispute with your payment provider without first contacting us, we may:

• Suspend or terminate your account
• Dispute the chargeback with your payment provider
• Take legal action if necessary

We strongly encourage you to contact us directly to resolve any issues before initiating a chargeback.

8. Refund Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our Service after changes constitutes acceptance of the updated policy.

Changes to this policy will not affect refund requests made prior to the effective date of the changes.

9. Contact Information

For refund requests or questions about this Refund Policy, please contact us at:

Email: support@seocontentautomation.com
Website: seocontentautomation.com

We aim to respond to all refund requests within 5-7 business days.

10. Consumer Rights

Nothing in this Refund Policy affects your statutory rights as a consumer. If you are located in a jurisdiction with mandatory refund rights, those rights will apply in addition to the terms of this policy.

If you believe you are entitled to a refund under applicable consumer protection laws, please contact us with details of your claim and relevant legal basis.